Candlebay.com Website Review & Ratings + Candle Bay Coupons
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Candlebay.com Website Review & Ratings + Candle Bay Coupons

What is Candle Bay?

Candlebay Co, the parent company of Candle Bay, was incorporated in Santa Ana, California, in 2004. They are principally a manufacturer of candles. Candlebay Co have ten employees and an annual revenue of $600,000. Customers may order products from their website

Other products on offer include:

Candle Bay have a drop shipment and wholesale order program. For drop shipments, there is no minimum order quantity and no minimum price. For regular orders there is a minimum order price of $150.00 per order but no minimum quantity. 

International customers may purchase Candle Bay goods direct from the Candle Bay website. Orders for shipment to destinations outside the USA may be placed on their storefront on Amazon.com. International orders may also be placed by mail order.

Candle Bay: What makes it different?

Candle Bay - What makes it different?

Candle Bay go out of their way to please their customer.

  • Their website contains a product request form. If a visitor is looking for a product that is not on their website, they may complete a form stating the candle desired, its dimensions and other comments. Candle Bay will try to find it.
  • Their Candle Coins Reward Program offers 500 'coins' for every dollar spent. Candle Coins may be spent to get free products on the website. Customers are offered 25,000 Coins for signing up to the program, plus ten per cent of the Candle Coins of everyone they directly refer Candle Bay. 
  • There is an Affiliate Program through which customers earn 15 per cent commission for each new buyer they refer. They provide banners, special offers and promotions to help drive traffic to the affiliate's website. They provide a confidential gift reminder service for those important dates. 
  • Shipping. If the items are in stock, Candle Bay ship within one or two business days. Shipping times vary between Standard (4-10 business days), Priority (4-6 business days) and Express (1-2 business days). Shipping costs are based on the cost of the order, with larger orders costing more to ship.
  • Guarantee.  Candle Bay stand behind the products they sell. If a customer is not satisfied with their purchase for any reason, they are welcome to return it for a refund within 30 days of the date of purchase.
  • Return Policy. If the customer is dissatisfied with their goods for whatever reason, provided they apply for a refund within 30 days of the date of the original order, they will receive a refund, less shipping charges. If the product  has been opened, there will also be a 15 per cent restocking fee. The refund will appear as a credit to the debit/credit card they 


Candle Bay vs. primary competitors (sites similar to Candle Bay)

Candle Bay vs. primary competitors (sites similar to Candle Bay)

Medusa International Trade, Inc., is the trademark company for Candles4Less. A leader in wholesale candles, Medusa ship to thousands of churches, restaurants, florists and wedding planners all over the world. Medusa are based in San Diego, California.

Candle4Less offer free shipping to San Diego addresses. Shipments by one day and next day air, 3 Day Select and ground. Orders received by noon are shipped on the same day; orders received after noon are shipped the following business day.

Pros compared to Candle Bay

  • More different candles on offer. C4C also sell Christmas ornaments, water fountains and potpourri.
  • 180-day money back guarantee. Compare this with 30 days for Candle Bay.
  • International shipping direct from website. C4C ship to Australia, Denmark, Canada, Germany, France, Finland, Norway, New Zealand, Japan, United Kingdom and Sweden. 

Cons compared to Candle Bay

  • No affiliate program.
  • No reward program.
  • Candle4Less do not sell bath and body products, pet care, reed diffusers or aromatherapy products.

Candles Delirium is the parent company of Candle Delirium. Like Candle Bay, they were established in 2004. They are based in West Hollywood, California. Their annual revenue is less than $500,000 and they employ between one and four people. 

Pros compared to Candle Bay

  • 2011 winner of 'Best of the Web' award by InStyle Magazine.
  • Candles Blog on website. Archive issues available.
  • Claim to be the world's largest seller of luxury candles since 2003.

Cons compared to Candle Bay

  • Ship to US and US territories only.
  • Do not sell pet care products.
  • No affiliate or reward program.

Viva Terra is a large online store that sells candles in addition to dozens of other products. For a review of Viva Terra, please click here

Ann's Bridal Bargains specializes in items for weddings. They have a small selection of candles. For a review of Ann's Bridal Bargains, please click here.

Candle Bay: Pricing & packages

Pricing

Votive Candles

  • Candle Bay - Therepe Cafe Soy Glass Votive. Burn time 20 hours, size 2.5 ounce. Price: $4.00.
  • Candle4Less - Candle4Less do not sell soy votive candles on their website. Bulk price for 54-piece glass votive candles,  burn time 8-10 hours, unscented = $54.00.
  • Candle Delirium - Archipelago Black Orchid Jar Candle, 2 oz, burn time 18 hours, more than 70% natural soy wax: $9.50.

Reed Diffuser

  • Candle Bay - Erome Reed Diffuser, 2 oz: $3.00.
  • Candle4Less - Green Tea Sun Fragrance Diffuser, 80 ml: $10.99.
  • Candle Delirium - Archipelago Pink Grapefruit Diffuser, 8 oz: $35.00.

Pillar Candles

  • Candle Bay - Large Round Pillar, 3" x 9", set of 3, 120 hour burn time: $12.50.
  • Candle4Less - Pillar Candles, 3" x 9", set of 3, 90 hour burn time: $13.99.
  • Candle Delirium - Archipelago Botanicals - Charleston Pillar Candle, 2.75" x 6.5", 80 hour burn time: $22.50.
Candle Bay: Product images & screenshots
Candle Bay Coupons
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Candle Bay: Customer reviews & comments

Reviewed by Addie on MrRebates.com:

"CandleBay.com has about the best customer service I've experienced. First I found great pricing on a product I'd been looking for. At checkout I had some problems using a coupon code,but it was resolved quickly, simply, and thoughtfully by the customer service rep. I will shop at CandleBay.com again!"

Addie rated CandleBay 10 out of 10 on Overall, Low Pricing, Ease of Ordering, Product Selection and Customer Service.

Reviewed by J. on MrRebates.com:

"This is another site I tried with free shipping on any order. The selections were fairly good, though I hoped for a wider product range. Overall, it is worth trying. My candles are on their way so I (sic) eager to see how their products rate. I just wanted to post my review about this site, because I think they are worth checking out. For me Free Shipping on any order is a big bonus when trying new things."

J. rated CandleBay 9/10 Overall, 10/10 for Ease of Ordering, 8/10 for Product Selection and Low Pricing, N/A on Customer Service.

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Comments (1)
Ranked #2 in

Well done!  I'll check this site out.  Thanks!

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